Showing results 1 to 2 of 2
Issue Year | Title | Author(s) | Type | Views | Downloads |
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2006 | A survey of customer retention in the New Zealand banking industry | Gan, Ch.; Cohen, D.; Clemes, M.D.; Chong, E. | Article | -1532611061 | 1585591601 |
2007 | Customer switching behavior in the New Zealand banking industry | Clemes, M.D.; Gan, C.; Zheng, L.Y. | Article | -1585014781 | -1393318265 |