Corporate Social Responsibility: A Cross-National Study of the Treatment of Consumers and Employees

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Title	Corporate Social Responsibility: A Cross-National Study of the Treatment of Consumers and Employees
Authors	Tsalikis, J. Seaton, B.
ORCID
Keywords	корпоративна соціальна відповідальність (КСВ) корпоративная социальная ответственность (CSR) сorporate Social Responsibility (CSR) скарги для споживачів жалобы потребителей сonsumer сomplaints ціна цена price товары продукція products сервіс служба service
Type	Article
Date of Issue	2020
URI	https://essuir.sumdu.edu.ua/handle/123456789/79259
Publisher	Sumy State University
License	In Copyright
Citation	Tsalikis, J., Seaton, B. (2020). Corporate Social Responsibility: A Cross-National Study of the Treatment of Consumers and Employees. Business Ethics and Leadership, 4(2), 6-15. https://doi.org/10.21272/bel.4(2).6-15.2020
Abstract	Within a CSR framework, this paper reports on an extensive array of studies which explore consumer and employee issues with businesses in 13 countries, including the United States and countries in Eastern and Western Europe, Latin America, Asia, and the Middle East. The relevance of this study is based on the idea that consumer trust and fair treatment of employees are both core components of CSR and vital elements of economic efficiency and satisfaction from both supplier and customer perspectives
Appears in Collections:	Business Ethics and Leadership (BEL)