The Balanced Scorecard (BSC) as a Multidimensional Performance Measurement System Tool: Case the Company of Algeria Post

Fadel, S.; Necib, H.; Rouaski, K.; Challal, M.; Bouaicha, H.

Please use this identifier to cite or link to this item: https://essuir.sumdu.edu.ua/handle/123456789/86736

Or use following links to share this resource in social networks: Recommend this item

Title	The Balanced Scorecard (BSC) as a Multidimensional Performance Measurement System Tool: Case the Company of Algeria Post
Authors	Fadel, S. Necib, H. Rouaski, K. Challal, M. Bouaicha, H.
ORCID
Keywords	збалансована система показників (BSC) cбалансированная система показателей (BSC) the Balanced Scorecard (BSC) багатовимірна система вимірювання продуктивності многомерная система измерения производительности multidimensional Performance Measurement System організаційна продуктивність организационная производительность organizational Performance компанія Algeria Post компания почты Алжира the Company of Algeria Post
Type	Article
Date of Issue	2021
URI	https://essuir.sumdu.edu.ua/handle/123456789/86736
Publisher	Sumy State University
License	Creative Commons Attribution 4.0 International License
Citation	Fadel, S., Necib, H., Rouaski, K., Challal, M., Bouaicha, H. (2021). The Balanced Scorecard (BSC) as a Multidimensional Performance Measurement System Tool: Case the Company of Algeria Post. Financial Markets, Institutions and Risks, 5(4), 87-105. https://doi.org/10.21272/fmir.5(4).87-105.2021
Abstract	This paper aimed to clarify the role that the Balanced Scorecard (BSC) as a performance measurement tool in the company of Algeria Post. The BSC is a strategic performance management system, has been proven suitable for the public sector as the financial aspect is not their only concern. The BSC is « A multidimensional performance measurement system that should serve as decision support for managers. It includes indicators of progress and delay as well as internal and external indicators. It organizes the measures in a coherent system around four balanced perspectives: financial perspective, customer perspective, internal process, learning, and growth ». (Kaplan. S & Norton, 2004, P186).
Appears in Collections:	Financial Markets, Institutions and Risks (FMIR)