Problems Of E-Governance İn Government Agencies And Their Solutions

Abstract

The study summarizes a number of scientific discussions and arguments. The main purpose of the study is to improve the quality of e-services in government agencies, to study the current situation and issues related to the general situation in Azerbaijan in this area. Research and systematization of scientific sources show that there are problems with e-governance in government agencies and a number of improvements are needed. Transparent governance and the creation of citizen satisfaction in Azerbaijan is one of the priorities of the state. In this sense, the relevance of the study includes the analysis of e-governance problems in government agencies in Azerbaijan and ways to solve them. The study was conducted in the following sequence: – General information on e-government is provided; – In the world practice, there are a number of obstacles to the implementation of e-government in any country; – Information was provided on what factors are important for the development of e-government information resources in e-governance; -The current state of e-governance in government agencies in Azerbaijan has been analyzed. The theoretical and methodological basis of the research is the perspectives of researchers, theories, scientific articles, scientific research on e-governance and its improvement. Research objects include e-government, analysis of e-government problems in government agencies and finding solutions. The research is based on scientific-theoretical approaches and empirical analysis. Research has shown experimentally and theoretically that development is impossible without e-government, and the application of e-government has become a necessity. At the end of the study, the results and recommendations of the study were given. The results of the research are useful in the development of programs, projects and proposals related to e-governance, as well as in solving research problems and overcoming existing problems in e-government. E-government plays an important role in the successful development of public administration, increasing the flexibility, efficiency and citizen satisfaction of public administration. The main purpose of e-government is to improve the quality of work and management of government agencies, to protect the rights and freedoms and interests of citizens, to ensure transparent governance.