Conflict Management: Dealing with Conflict at Work

Abstract

The aim of the Thesis is to know how to deal with conflict at work. We investigated how to ensure the profitable operation of the company for many years. According to the aim the research tasks are: - Study the influence of conflict management methods in institutional performance. - Determine the interference of managing conflict on institutional performance. - Discover the best techniques to employ at various levels of managing conflict. - Propose successful ways of conflict management technique which will improve organizational performance. - Analyse of the basic kinds of conflicts regarding lack of internal communication presented vertically in a private company. A manager's job involves handling various conflicts with varying degrees of emotional engagement. The manager must be able to handle disagreement well because it takes so much time to settle these problems. Conflicts can be properly and efficiently managed during the project process, which will have a beneficial impact on the three main measures of value for an organization: time, cost, and quality. The way a person approaches a conflict is quite personal, but it's the emotional issues that can seriously jeopardize both the project and the relationships among project team members. The investigation of various conflict resolution strategies and techniques is the main goal of this thesis. The prevention of conflicts and the improvement of team member behaviors have been highlighted as one issue. Each person can grow and have a chance to understand themselves and their behaviors through techniques like feedback. The project manager needs to make sure that sensitive topics don't turn into conflicts that might escalate and become dysfunctional. A conflict-competent project manager should be able to view the issue from an unbiased viewpoint in order to settle it. This study has shown that managing disputes can be separated into two categories: managing functional conflicts and managing conflict prevention. However, there is debate over whether handling organizational conflicts enhances or lowers worker performance. The aim of this study was to examine how employee performance in a private hospital in an African nation was impacted by techniques to handling organizational conflict, such as negotiation, mediation, cooperation, and denial. The research made use of the human capital, human connections, and contingency theories. Every organization deals with disagreements every day. Although conflicts are unavoidable, they can be avoided by being noticed early. It is crucial to monitor the organizational cues that constantly reveal their presence.