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Title | Platform usage metrics for enterprise collaboration analytics |
Other Titles |
Показники використання платформи для аналітики корпоративної співпраці |
Authors |
Hrytsenkо, A.
|
ORCID | |
Keywords |
corporate cooperation analytics business analytics |
Type | Conference Papers |
Date of Issue | 2024 |
URI | https://essuir.sumdu.edu.ua/handle/123456789/98792 |
Publisher | Сумський державний університет |
License | In Copyright |
Citation | Hrytsenko A. Platform usage metrics for enterprise collaboration analytics // Цифрові навички: виклики та можливості : збірник тез доповідей учасників наукової онлайн-конференції, м. Суми, 05 червня 2024 р. / за заг. ред. К. Г. Гриценка. Суми : Сумський державний університет, 2024. С. 185-188. |
Abstract |
In today’s fast-paced business world, using Business Intelligence (BI) effectively has become a requisite for organizations seeking a ompetitive advantage. As a vast area incorporating different software, technologies, and tools, BI enables decision-makers to get actionable insights by transforming raw data. One of these new emerging business software is “Enterprise Social Software” (ESS). This type of collaboration software is a pivotal part of “Enterprise Collaboration Systems” (ECS) encompassing both “social” and “workplace” features in its platforms (Schwade and Schubert, 2017). In this regard, the focus on measuring the performance of ECS with a greater emphasis on identifying and defining metrics for platform usage is becoming a key area of research. |
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