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| Title | Methodical instructions for laboratory tasks on the discipline "Software Testing and Support. Module 1" |
| Authors |
Antypenko, Viktoriia Petrivna
Vashchenko, Svitlana Mykhailivna 
|
| ORCID |
http://orcid.org/0000-0002-7021-2629 |
| Keywords |
software testing and support customer support customer service client basic needs client basic needs feedback barriers communication problem-solving strategy |
| Type | Working Paper |
| Date of Issue | 2025 |
| URI | https://essuir.sumdu.edu.ua/handle/123456789/98859 |
| Publisher | Sumy State University |
| License | Creative Commons Attribution - NonCommercial - ShareAlike 4.0 International |
| Citation | Methodical instructions for laboratory tasks on the discipline “Software Testing and Support. Module 1” / comp. : V. Р. Antypenko, S. М. Vashchenko. Sumy : Sumy State University, 2025. 25 p. |
| Abstract |
The methodical instructions are intended for the performance of LABORATORY TASKS on the discipline “Software Testing and Maintenance. Module 1”, dedicated to the area of customer support, for master students of the 1st year of study in the direction of “Informatics: Information Technology Design”. |
| Appears in Collections: |
Навчальні та наукові видання видавництва СумДУ |
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| File | Size | Format | Downloads |
|---|---|---|---|
| m6088.pdf | 338.63 kB | Adobe PDF | 0 |
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