Modern enterprise management in large corporations: the evolving role of information and communication technologies

Abstract

We have seen only 13 years of human existence into the 21st century thus far, yet the impact and pace of advancements in computing technologieshave never been more rapid and widespread than in the last 10 years. The world has moved from connected to hyper-connected. Between March 2003 and March 2013, the number of internet connected devices has risen 352% from 608 million to 2.749 billion connected devices according to data from the Internet Usage Statistics and International Telecommunication Union. We are moving from use of relatively heavy, static “top” computers (desktops and laptops) to lighter,mobile form factors.As consumer electronics and information technology landscapes dramatically change the way people live, businesses have not been without challenges to respond to the changes or impacted by the shifting landscape; therein also exist massive opportunities. The workplace in large, geographically dispersed corporations has been witnessing intriguing transformations as well. As companies scale in operational size and become more distributed to meet the global market needs with a local approach, management of internal business processes and customer relationships across geographies, using the most reliable and costeffective enterprise-class technology solutions stands critical to driving business goals. Around that need, several recurring themes and trends have emerged within the past decade some of which are: Telecommuting (virtual office), Mobility, and Big Data management.