Apology Formulas in Business
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Date
1999
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Vinnytsia – Khmelnitskij
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Abstract
Situations of apology can be considered as low emotional and with positive evaluative direction.The main feature of the apology formulas in Business English is the reduction of their variety and usage.
Keywords
apology, business English
Citation
Dorda, S. Apology Formulas in Business [Text] / S. Dorda // TESOL Ukraine: XXI Century Perspectives: 4th National TESOL Ukraine Conference. - Vinnytsia – Khmelnitskij, 1999. – Р. 56-57.