Tenytska, T.Мирошниченко, Юлія ОлександрівнаМирошниченко, Юлия АлександровнаMyroshnychenko, Yuliia OleksandrivnaLomia, Е.2021-06-022021-06-022020Tenytska, T., Myroshnychenko, Iu., & Lomia, Е. (2020). Conflict management system in health care. Health Economics and Management Review, 1(2), 61-69. https://doi.org/10.21272/hem.2020.2-07https://essuir.sumdu.edu.ua/handle/123456789/83886This article provides ways to improve the conflict management system in health care based on analyzing the causes of conflicts in a private medical institution. The authors considered the healthcare delivery process in the triad «health worker – patient – society». The study involved analyzing conflict causes in the health care system in the relationship between «health worker – patient» and «health worker – health worker».enCC BY 4.0конфліктконфликтconflictконфлікт «медичний працівник - пацієнт»конфликт «медицинский работник - пациент»conflict «health worker – patient»конфлікт «медичний працівник - медичний працівник»конфликт «медицинский работник - медицинский работник»conflict «health worker – health worker»служба охорони здоров’ямедицинское обслуживаниеhealthcare serviceохорона здоров'яздравоохранениеhealth careприватна медициначастная медицинаprivate medicineArticle