Petrenko, K.2025-04-102025-04-102024Petrenko К. Artificial intelligence and business service models // Цифрові навички: виклики та можливості : збірник тез доповідей учасників наукової онлайн-конференції, м. Суми, 05 червня 2024 р. / за заг. ред. К. Г. Гриценка. Суми : Сумський державний університет, 2024. С. 25-28.https://essuir.sumdu.edu.ua/handle/123456789/98764In summary, while there are challenges to overcome, the integration of AI into business service models offers immense potential for enhancing efficiency, scalability, and customer experience. AI can increase private industry output, decision-making, and effectiveness, but must be implemented ethically and address potential biases, privacy, security, and ethical concerns. By addressing these challenges and leveraging future advancements, organizations can stay mpetitive and agile in an ever-evolving market landscape.eninc10artificial intelligencebusiness service modelsdecision-makingTheses