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Періодичні видання СумДУ
Business Ethics and Leadership (BEL)

Business Ethics and Leadership (BEL)

Permanent URI for this collectionhttps://devessuir.sumdu.edu.ua/handle/123456789/61434

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The ISO 9001 International Standards in a System of the Banking Services Quality Management
(Sumy State University, 2018) Demkiv, Yu.M.
The aim of the article is to test the hypothesis of a positive financial effect from ISO 9001 quality standards introduction by commercial banks in Ukraine. The article is devoted to testing the hypothesis about the impact of banking services quality standards on the efficiency of banking activities.

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