Conflict management system in health care
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Date
2020
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Sumy State University
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Abstract
This article provides ways to improve the conflict management system in health care based on analyzing the causes of conflicts in a private medical institution. The authors considered the healthcare delivery process in the triad «health worker – patient – society». The study involved analyzing conflict causes in the health care system in the relationship between «health worker – patient» and «health worker – health worker».
Keywords
конфлікт, конфликт, conflict, конфлікт «медичний працівник - пацієнт», конфликт «медицинский работник - пациент», conflict «health worker – patient», конфлікт «медичний працівник - медичний працівник», конфликт «медицинский работник - медицинский работник», conflict «health worker – health worker», служба охорони здоров’я, медицинское обслуживание, healthcare service, охорона здоров'я, здравоохранение, health care, приватна медицина, частная медицина, private medicine
Citation
Tenytska, T., Myroshnychenko, Iu., & Lomia, Е. (2020). Conflict management system in health care. Health Economics and Management Review, 1(2), 61-69. https://doi.org/10.21272/hem.2020.2-07