Education Quality Assessment from the Perspective of Stakeholders on the Example of Armenian Higher Education Institutions

Abstract

This paper deals with education quality assessment from the perspective of stakeholders on the example of Armenian higher education institutions. It is established that the National Quality Assurance Center of Armenia (ANQA) has separated seven key domains to recognize and assess the quality: institutional capacity, educational programs, knowledge management, student-centered approach, information management, funding, quality culture. For each of them there are certain criteria and standards that are applied by universities as a guide for the development of their own strategy.