Artificial intelligence in crisis management: navigating the future

Abstract

One of the most important issues in crisis management is the ability to respond effectively to unfavorable factors and ensure sustainable development. As noted by Nunamaker, Weber, and Chen [2], the decision-making part of crisis management is split into two categories: planning for and handling crises when they occur. Crisis management in the classical sense relies on arranging for preparation measures, as well as human judgment to travel through crises. However, in the era of artificial intelligence (AI), there is a paradigm shift at hand that promises increased efficiency, speed, and adaptability in dealing with crises.