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Title The client’s behaviour towards the bank in Algeria (Public Bank Vs Foreign Bank)
Authors Khadidja, Z.
ORCID
Keywords банк
банк
bank
державний банк
государственный банк
state bank
іноземний банк
иностранный банк
foreign bank
замовник
заказчик
customer
конкуренція
конкуренция
competition
репутація банку
репутация банка
bank reputation
банківська справа
банковское дело
banking
Type Article
Date of Issue 2020
URI https://essuir.sumdu.edu.ua/handle/123456789/77491
Publisher Sumy State University
License
Citation Khadidja, Z. (2020). The client’s behaviour towards the bank in Algeria (Public Bank Vs Foreign Bank). Financial Markets, Institutions and Risks, 4(1), 100-108. http://doi.org/10.21272/fmir.4(1).100-108.2020.
Abstract This paper summarizes the arguments and counterarguments within the scientific discussion regarding the behavioral aspects of customer choice of state or foreign bank banking services. The purpose of the study is to study and analyze the behavior of customers when choosing a bank category (state or foreign) to obtain banking services. In order to test the scientific hypotheses, we conducted a survey of clients and bank managers of 12 banks (6 state and 6 foreign). In Algeria, a separate range of financial transactions (in particular, housing lending and investment programs) is entrusted to state-owned banks only, so clients in Algeria do not leave state-owned banks, even if they also start servicing higher-quality foreign banks.
Appears in Collections: Financial Markets, Institutions and Risks (FMIR)

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Algeria Algeria
120725277
Austria Austria
1
Canada Canada
1
China China
1
Germany Germany
1
Greece Greece
1
Indonesia Indonesia
1
Ireland Ireland
19431
Lithuania Lithuania
1
Malaysia Malaysia
1
Netherlands Netherlands
1
Poland Poland
2207231
Sweden Sweden
1
Ukraine Ukraine
410815102
United Kingdom United Kingdom
2207227
United States United States
1337719997
Vietnam Vietnam
625

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Algeria Algeria
1873694901
Australia Australia
1
China China
2207219
Germany Germany
413
India India
7454434
Lithuania Lithuania
1
Poland Poland
1
Sweden Sweden
120725276
Ukraine Ukraine
19885111
United Arab Emirates United Arab Emirates
1
United Kingdom United Kingdom
1
United States United States
1873694902
Vietnam Vietnam
1

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