Ethical Concerns While Using Artificial Intelligence in Recruitment of Employees

Abstract

Artificial Intelligence has evolved as an alternative to human intelligence. It affects the lives of billions of people. It mimics humans by solving problems and understanding the task. These Artificial Intelligence technologies must have some moral values and ethics incorporated within itself. The usage of AI is growing worldwide, posing more ethical issues to consider. In recent years, many companies have used various Artificial Intelligence tools such as chatbots and face recognition software for fulfilling their hiring needs. This research work will focus on such devices that help manage one of the important functions of human resources: recruitment. It will identify various challenges and ethical issues that a firm faces while assimilating Artificial Intelligence tools in the process of Recruitment. The hiring companies need to make the job seekers realize that AI-powered tools would be free from discrimination and safeguard privacy. The purpose of the study is to identify the ethical issues while incorporating Artificial Intelligence into hiring needs. The study will be based on reviews and features of applications. The study mentions various applications whose features might be unethical for job seekers. Findings reveal that the significant unethical issues faced by the hiring companies are Data privacy and unconscious biasness. The biasness is due to the algorithm that works according to the inputs fed to build it, and the programmer might have subconscious biasness in his mind. AI has restored concerns regarding privacy and data protection. According to a report by UNESCO, Women make up only 22% of all AI professionals. Gender prejudices and stereotyping are perpetuated in AI technologies due to their underrepresentation in the sector. Virtual personal assistants like Siri, Alexa, and Cortana are “female” by default, which is no accident. The submissiveness they display is an illustration of how Artificial Intelligence (AI) might continue to support and extend gender bias in our society.