The indicators for the effectiveness of business process improvement

Abstract

The topic, indicators for the effectiveness of business process improvement is broad and beneficial to several organizations. However, the available academic research on business process improvement is few and far between. This research aims to explore business process improvement, why it works, its importance, how it works and why these indicators are essential for an effective business process improvement. This paper will define and identify the different business process improvement methods, its development, the business process indicators and its application. This paper will discuss how these indicators can be applied to businesses and how it has lead to the development and growth of different companies. This paper will then put the topic of discourse into perspective via the utilization of Toyota. This paper will evaluate business process improvement methods of Toyota and how Toyota has grown through to become a major player in the global automobile Industry through the application of business process improvement. This paper is a three-part document; the first section explores the business improvement process, the following section discussed the business process indicators and the research methodology utilized in this paper. Finally, the paper explores the different business process improvement techniques and analyzes the implementation of business process improvement on Toyota.